Business hours :
Monday to Thursday: 7:00 am to 4:00 pm
Friday: 7:00 am to 3:00 pm
Saturday & Sunday: Closed
Blood tests - Public laboratory :
Monday to Friday from 7:00 am to 1:00 pm
Blood tests - Private laboratory :
Monday to Friday, 7:00am to 2:45pm
Extra parking available at the Freeman Bus station (adjacent to the clinic).
Late Arrival Policy
In our efforts to offer the best care and minimize wait time for all our patients, we implemented a late arrival policy. If you are late for your appointment, please notify us immediately by text message at 819-200-9119 or by phone at 819-595-0790.
- If you are less than 10 minutes late : the allowed time will be reduced but it is still possible for us to provide service for the care needed.
- If you are more than 10 minutes late : the reduced time may be considerable and we may not have enough time to fully accommodate the type of service or care needed.
You will have the choice to:
Attend your appointment knowing that we may not be able to accommodate the full appointment time required for your health care and you may have to schedule another appointment for completion of the assessment; or
Reschedule another appointment in order to maximize your appointment time with our health professional.
All clients are encouraged to arrive at the office 15 minutes prior to their scheduled appointment to register and complete any required paperwork.
Appointments must be cancelled at least 24h prior to the scheduled date and time. Fees equivalent to 50% of the appoinment price will be charged for all appointments cancelled with less than 24h notice or for no shows.
Thank you for your cooperation!
Marleen Tassé health services team
For additional information, please write us using the form below or contact us by phone.